General Questions
Q: Who is DTM Technology R&D?
A: DTM Technology R&D Co., Ltd. is a professional UAV manufacturer specializing in industrial-grade drones for commercial applications. Since 2010, we have been providing reliable aerial solutions for industrial inspection, emergency rescue, agricultural operations, and security patrol worldwide.
Q: What types of drones do you offer?
A: We offer three main product lines:
- FPV Drones (7-inch & 10-inch): Compact, high-speed drones for industrial inspection and surveillance
- Multi-Rotor Drones: Heavy-lift platforms for complex industrial missions
- Agricultural Drones: Specialized UAVs for crop monitoring, spraying, and precision agriculture
Product Specifications
Q: What is the difference between 7-inch and 10-inch FPV drones?
A:
Feature 7-inch (ZY-C-01/02) 10-inch (ZY-C-03/04) Empty Weight 0.8kg 1.2kg Max Payload 2.0kg 3.2kg Hover Time (No Load) ≥25 min ≥32 min Operating Temp -10℃~50℃ -20℃~50℃ Wind Resistance Level 6 Level 7 Price $1,600 $2,180
The 10-inch model offers 60% more payload capacity and longer endurance, making it ideal for heavy-duty industrial operations.
Q: What is the payload ratio of your drones?
A: Our 10-inch FPV drone has a payload ratio of 1.25:1, meaning it can carry equipment weighing more than its own empty weight (1.2kg empty, 3.2kg max payload).
Q: What imaging systems are available?
A: All our FPV drones support:
- 4K Visible Light Camera: High-definition imaging for detailed inspection
- 640×512 Thermal Imaging: Temperature detection and heat signature analysis
- 200m Night Vision: Low-light and nighttime operations
- Laser Ranging: Precise distance measurement
Customization
Q: Can I customize the drone configuration?
A: Yes! We offer two customization categories:
Payload Mounting Structure:
- Multi-interface mounting frame (+$300)
- Anti-shake gimbal (+$300)
- Mounting slide rail (+$300)
Detection & Perception Module:
- Customized visible light camera (+$300)
- Infrared sensor (+$300)
- Thermal imaging module (+$300)
- Night vision lens (+$300)
- Ultrasonic sensor (+$300)
Contact us to discuss your specific requirements.
Q: Do you offer OEM/ODM services?
A: Yes, we provide OEM/ODM services for bulk orders. Contact our sales team at sales@dtmrd.co for customization details and pricing.
Ordering & Payment
Q: What is the minimum order quantity (MOQ)?
A: Our standard MOQ is 1 unit for sample orders. For bulk orders with customization, MOQ varies by configuration.
Q: What payment methods do you accept?
A: We accept:
- T/T (Telegraphic Transfer): Standard for B2B orders
- PayPal: For sample orders under $5,000
- Credit Cards: Visa, MasterCard, American Express, Discover
Q: What are your payment terms?
A:
- Sample orders: 100% payment before shipment
- Bulk orders: 30% deposit, 70% before shipment
- Long-term partners: Negotiable terms available
Q: Do you offer first-time buyer discounts?
A: Yes! First-time customers get 10% OFF their first order. The discount is automatically applied at checkout.
Shipping & Delivery
Q: Do you offer free shipping?
A: Yes, we offer free worldwide shipping on all orders.
Q: What are the delivery times?
A:
Region Standard Shipping Express Shipping Asia 5-7 business days 2-3 business days Europe 7-12 business days 3-5 business days North America 7-12 business days 3-5 business days Other Regions 10-15 business days 5-7 business days
Q: What incoterms do you use?
A: Our standard incoterm is FOB (Free on Board). Other terms (CIF, DDP) are available upon request.
Q: How are the drones packaged?
A: Each drone is securely packaged in a custom foam-lined flight case. Packaging dimensions vary by model:
- 7-inch FPV: 250cm × 350cm × 450cm
- 10-inch FPV: 300cm × 400cm × 500cm
After-Sales Support
Q: What warranty do you offer?
A: All DTM drones come with a 12-month warranty covering:
- Manufacturing defects
- Component failures under normal use
- Software updates and technical support
The warranty does not cover damage from crashes, misuse, or unauthorized modifications.
Q: Do you provide technical support?
A: Yes! We offer 24/7 technical support via:
- Email: sales@dtmrd.co
- Phone: +853 6354 3075
- Live chat on our website
Q: What if I receive a defective product?
A: We offer easy product replacement for defective items. Contact us within 7 days of receipt, and we will arrange a replacement or full refund.
Q: Can I return a product?
A: Yes, we accept returns within 30 days of purchase under the following conditions:
- Product is unused and in original packaging
- Return request submitted within 7 days of receipt
- Customer covers return shipping costs (refunded if product is defective)
Training & Certification
Q: Do you provide pilot training?
A: We offer optional training packages:
- Online Training: Free video tutorials and documentation
- On-site Training: Available for bulk orders (additional fee)
- Certification Support: Guidance on local drone operation regulations
Q: Do I need a license to operate your drones?
A: Regulations vary by country. Our industrial drones typically require:
- Commercial drone pilot license (varies by jurisdiction)
- Registration with local aviation authority
- Insurance coverage
Contact us for guidance on your local requirements.
Technical Questions
Q: What is the control distance of your drones?
A: Our FPV drones have a maximum control distance of 8km with stable signal transmission.
Q: Can the drones fly in windy conditions?
A: Yes. Our drones are designed for outdoor industrial operations:
- 7-inch model: Level 6 wind resistance (up to 39-49 km/h)
- 10-inch model: Level 7 wind resistance (up to 50-61 km/h)
Q: How long does it take to charge the battery?
A: Our fast-charging system fully charges the battery in ≤120 minutes.
Q: What is the maximum takeoff altitude?
A: Our drones can take off at altitudes up to 5,000 meters above sea level, making them suitable for high-altitude operations.
Q: Do your drones have obstacle avoidance?
A: Yes, all our FPV drones feature 360° automatic obstacle avoidance using multiple sensors for safe flight in complex environments.
Partnership & Reseller
Q: Do you offer reseller or distributor programs?
A: Yes! We welcome partnerships with drone resellers, system integrators, and solution providers. Benefits include:
- Competitive wholesale pricing
- Marketing support and materials
- Technical training for your team
- Priority on new product launches
Contact sales@dtmrd.co to discuss partnership opportunities.
Q: Can I become an authorized service center?
A: We are expanding our global service network. If you have technical expertise in drone maintenance and repair, contact us to apply for authorized service center status.
Contact & Support
Q: How can I contact DTM Technology R&D?
A:
- Email: sales@dtmrd.co
- Phone: +853 6354 3075
- Website: www.dtmrd.co
- Address: DTM Technology R&D Co., Ltd.
Q: What are your business hours?
A: Our support team is available 24/7 via email and live chat. Phone support is available Monday-Friday, 9:00 AM - 6:00 PM (GMT+8).
Last Updated: March 2026
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